The BDO Vision is to be the leader for exceptional client service.

To be truly credible in our claim to be leaders in delivering exceptional service and to continue to improve our service delivery, we need to be able to report on the service experience of a significant proportion of our client base, at both member firm and global level.

The purpose of this survey is to gain a deeper understanding of our clients impressions about our service. Kindly take a few moments to answer the following questions by rating each component of our client interaction - client needs, communication, commitment, people, value and improvement - on a scale of one to six, with six being the highest.